Emotional Intelligence (EQ) - Brisbane

Emotional Intelligence Training Course - Brisbane

Course Overview

Don’t You Wonder Why Some People Sail Through Rough Spots At Work While Others Seem Perpetually Stuck In Quagmires? Well imagine if I were to tell you that the answer isn’t particularly about being the smartest man in the room but rather, all about the emotional currents behind every interaction at the workplace.

Why does one leader generate the kind of intense loyalty that turns employees into protectors and advocates, and another equally qualified struggle to get even the most basic cooperation from them? The response, he explained, is emotional intelligence, which he says is what has separated those who are successful in their careers and those who get bogged down despite their technical abilities.

Douzens of working with hundreds of executives around Australia, I have seen first-hand how the development of emotional intelligence changes not only careers, but whole workplace cultures. In Brisbane’s cutthroat business world, where being able to make connections and work together are crucial to success, EQ is more than just a bonus – it’s a necessity.

This immersive training program is for people who understand that tech skills alone won't get them where they want to be in their career. Whether you are a staff of team leader who needs to have tough conversations, a manager wanting to motivate under-performing team members or an ambitious professional looking to build even stronger relationships at work, then this course has practical tools to do it today.

Learning Outcomes

Overview By the end of the course, you will be able to:

Recognise personal emotional triggers and learn how to control responses under pressure

Display excellent self-awareness by understanding how you behave in relationships in the workplace.

Use empathy-based approaches that foster real relationships with colleagues, clients, and team members

Professor Maren Showkeir, PhD, has more than 30 years experience as a writer and teacher and has managed a labor/management partnership in the health care industry.

Give feedback that does not so much point at what has been done wrong, but what the person in question has to do better.

Interpret what you’re observing in the way of nonverbal communication to understand team dynamics and individual needs more clearly

Build psychologically safe environments in which team members feel valued and listened to

Coping with stress at work while being a professional and not too emotional in decision making

What You Will Learn

Module 1: Self-Awareness Foundations

Knowing your emotional blueprint and how past is not really past when it comes to reacting at work. We'll also consider some practical strategies for spotting emotional patterns before they influence key decisions or conversations.

Module 2: Self-Management Under Pressure

Learning to remain calm when the stakes are high. This module discusses breathing, cognitive re-framing, and tactics for preserving your professionalism when you enter a difficult situation at work.

Module 3: Reading the Room

Building the capacity to read emotional climates in groups, in meetings and in one-on-one conversations. You will learn to read stress signals and level of engagement and unspoken concerns.

Module 4: Empathy in Action

Deeper understanding, beyond the surface to real connection. This unit of study focuses on active listening skills and perspective-taking and how these communication skills enhance trust and rapport with a variety of personality types.

Module 5 Hard convos made easier

Actionable guides to providing feedback, managing performance problems, and handling workplace conflicts. You will practice real-life scenarios and learn how to context message to have the most success.

Module Six: Working as a Team to Develop Emotional Intelligence

How to build an environment where people feel psychologically safe enough to offer their best work. This also involves being sensitive to the emotional needs of a team and modifying leadership styles accordingly.

Module 7: Leading Up and Across

Using emotional intelligence among a senior management team, peers and with external stakeholders. Learn how to influence without authority, develop strategic relationships.

Module 8 How to Maintain Your EQ Practice

Fostering lasting habits and systems to continue expanding your emotional intelligence out of the training room.

Course Delivery Method

This course model utilizes interactive workshops, case studies in actual workplace situations, group learning activities and personal reflection. Practice dealing with specific, real-life scenarios from your working world for instant implementation.

Summary

What if increasing your emotional intelligence were the solution to the missing piece in your career success? This extensive training works well with one-on-one mentorship as we are finding a growing need for emotional intelligence knowledge, as much as hard-core skill knowledge.

Brisbane business professionals who graduate from this program repeatedly say that they get along better with their colleagues, they are better leaders and they are more satisfied in their careers. More importantly, they gain the confidence to conquer whatever work challenges are thrown their way.

The return on your investment to improve your EQ is not only in direct advancement, but also in the quality of your experience of work. You will walk away armed with tactical insights, knowing yourself better, and capable of building the kind of employer-employee relationship that renders difficult projects manageable and fulfilling.

Ready to Open that Unique Form of Intellect which will Change the way you do Organizational Relationships and Fast-track Your Career?